Plain version: Kwik L'IRIS is an AI companion for adults. It is not a person, a professional or an emergency service. If you tell it you are thinking of harming yourself, it shows you real crisis lines at once. The membership renews automatically until you cancel, and you can cancel online at any time. Your first payment is refundable in full for fourteen days. Your iris can pass to an heir you name. Physical pieces are made to order after six months with the digital line.
These terms are between you and KWIK L Inc, a Colorado corporation, Denver, Colorado, United States (“we”). They cover Kwik L'IRIS at kwikl.com and its installed app. Using it means you accept them, together with the Privacy notice.
Adults only. You must be 18 or older, and you confirm this when you claim an iris or register. If we learn that an account belongs to someone under 18, we close it.
Kwik L'IRIS is an artificial intelligence companion. It is not a person, and it will say so whenever you ask. When it speaks aloud, the voice you hear is AI-generated; the images of your avatars are AI-generated too.
It is not a doctor, therapist, lawyer or financial adviser, and it is not an emergency service. It can be wrong, confidently. Do not rely on it for medical, legal or financial decisions; for those, use it to prepare, and then speak to a qualified person.
It answers by sending your conversation to a third-party AI provider, as the Privacy notice explains. Which provider answers a given message is our choice.
It is designed never to become anyone's only company: it will encourage you towards the people in your life, and it will never pressure you to stay.
This is the protocol we follow when someone may be at risk. We publish it so that you know exactly what happens.
We review the lines and this protocol every quarter.
Keep your email secure: anyone with access to it can sign in as you. Tell us at support@kwikl.com if you think someone else has got in. Anyone aged 18 or older may create an account, with Google or with a sign-in link we email to you. We may decline or close an account that breaks these terms. One person holds one account and one iris.
Designing, saving and changing your companions is free. The free plan also includes a number of messages to meet your companion, shown to you (currently ten). When they are used, you may carry on by choosing a paid plan. Nothing is charged on the free plan, and no card is asked for.
What they are. There are three paid plans, Plus, Pro and Family, each billed monthly or yearly. A paid plan (in these terms, the “membership”) gives you what the Plans page lists for it at the time you choose: for example, unlimited messages under fair use, voice conversations and long memory on Plus, and on Pro also the Scholar, Strategist and Creator powers, answers from your own documents, and Succession. Usage limits apply, as described under Availability.
Changing plans. You can move between the plans, or between monthly and yearly, at any time on the Plans page. A move up (to a longer period, or to a dearer plan in the same period) starts at once: you are charged the difference for the rest of the current period, worked out by Stripe to the second, and the change applies only if that payment succeeds. A move down starts at once, and the unused part of what you paid is credited against your next payments; it is not paid out. Either way, the new price applies from your next renewal, and we show you the price and ask you to agree before anything changes.
Price. The price and the billing period are shown to you before you choose, and again on the payment page before you pay. Prices are said in US dollars, Indian rupees, UAE dirhams or pounds sterling: the Plans page shows the money of where you are, and you can choose another there. In US dollars, tax is added where it applies and shown before you pay; in the other three, the price shown is the price you pay, with any tax inside it. A plan stays in the money it was bought in for as long as it runs. Your bank may add its own charges for a payment in a currency that is not your card’s.
Prices for one country. The prices in Indian rupees are lower than the others, and are for cards issued in India. If such a price is paid with a card issued elsewhere, we send the payment back in full at once, nothing is opened by it, and we write to say so; you can then choose the same plan in the money of your own card.
A price by the week. In some places, on phones, we may offer Plus by the week. It is a membership like any other: it renews each week at the price you agreed to until you cancel, and everything in this section applies to it. Whether it is offered to you is our choice; it is not owed to anyone to whom it is not shown.
The Family plan. The Family plan is one payment for four adults. The person who pays (the “holder”) has one seat and may give three more, each to an email address; the person with that address accepts the seat in their own account. Each seat has what Plus has, with the live voice minutes the Plans page states for a seat, for as long as the plan runs and the seat is theirs. Every person on the plan is a member in their own right: these terms apply to each, each must be 18 or over, and each person’s companions, memory and conversations are theirs alone; the holder sees the address they invited and whether the seat is taken, and nothing else. The holder may take a seat back and a person may leave their seat at any time; that person then moves to the free plan at once and keeps everything they made. When the plan stops running, for any reason, its seats end with it. A seat cannot be sold, and a person holds one seat at a time.
Automatic renewal. The membership renews automatically at the end of each period, and the same price is charged to the same payment method at the start of each new period, until you cancel. You agree to this by ticking the box before payment. Payments are taken by Stripe; we never see or store your card. Before your membership renews, we write to remind you.
Cards issued in India. Indian rules ask for a standing instruction (an e-mandate) that you approve with your bank the first time you pay. Your bank then notifies you before each renewal, and you may cancel the mandate at any time.
Cancelling. You can cancel online, at any time, on the Plans page (Cancel plan) or in your account. You can also write to support@kwikl.com. After you cancel, nothing more is charged, and the membership runs to the end of the period you already paid for. Cancelling is as easy as joining.
Refunds. Your first payment for a membership is refundable in full if you ask within fourteen days of paying: use “Cancel and refund” in your account, or write to support@kwikl.com. After that, and for later renewals, payments are not refunded for the unused part of a period, except where the law where you live requires otherwise. If you live in the United Kingdom or the European Union, this fourteen-day refund includes, and goes further than, your statutory right to cancel: it applies even after you have begun to use the membership.
Price changes. If the price changes, we will tell you by email at least thirty days before it applies to your next renewal, so you can cancel first. The price you joined at is kept for as long as your membership runs without a break if we have said so when you joined.
Failed payments. If a renewal cannot be charged, Stripe retries for a short time and we write to tell you. If it still fails, the membership lapses. A lapse pauses the six-month count described below; it never resets it.
Founding members. Members admitted before paid membership opened hold the digital line as founding members, without a membership fee, for as long as their account stays open. This is recorded on their certificate.
The Founding Member mark. While places last, members who choose Pro yearly may receive a Founding Member mark on their companion’s certificate. It is a mark of an early member, with no monetary value. A founding member’s price is kept for as long as their plan runs without a break.
What a gift is. A member may give another adult a plan for a fixed time (Plus or Pro, for one month, three or twelve), a companion they designed, items for a companion to wear, a Hero’s body, or several of these together. A gift is paid for once, by the person who gives it, at the prices shown on the Gift page, in the giver’s own money. A gift is not a membership: nothing renews, and the person who opens it is never asked for a card. A companion on its own costs nothing to give.
The code. Each gift has one code. Whoever holds the code can open the gift, once, in their own account; they must be 18 or older, and these terms apply to them. Keep the code between you and the person it is for: we cannot tell who was meant to have it, and a gift opened by another person who had its code has been opened. We send the code by email to the address you give, at the time you choose, or you may take it and give it yourself. We keep the code sealed until the gift is opened, and after that we hold only its fingerprint.
What arrives. A companion that is given arrives without eyes: its iris is grown by the person who opens the gift, and is theirs alone. Items and a Hero’s body are theirs to keep. A plan that is given runs for its months from the day it begins, and then ends. It begins the day the gift is opened, unless the person who opens it already pays for a plan or already has a given plan running: then it waits, and begins the day that one ends. A plan that has begun runs to its end; its time is not exchanged for money, paused, or added to a plan that is paid for. A founding member, who already holds everything a plan opens, cannot open a gift that holds only a plan; it stays open for someone else.
No expiry. A gift that has been paid for does not expire. It stays open until it is opened or taken back.
Taking a gift back. Until a gift is opened, the person who gave it may take it back in their account: its code stops working at once, and the payment is returned in full to the card that paid. A card payment can be returned for ninety days; after that an unopened gift stays open, and can still be given. Once a gift is opened it belongs to the person who opened it, and is not taken back or refunded, except where the law where you live requires otherwise. If the bank reverses the payment for a gift, what that gift opened is closed.
Prices for one country. A gift bought at the prices for India is paid with a card issued in India, and is opened in India. A gift bought at any other price can be opened anywhere.
What the giver is told. That the gift was opened, and when. Nothing else about the person who opened it, their companion or what they say is shown to the giver.
No reward for giving. Nobody is paid, credited or rewarded for giving a gift, or because another person joins.
Your iris is grown once for you, from a seed, and is not repeated for anyone else. We keep a registry of every iris we have grown, and it does not accept the same iris twice; each iris has a registry number, which is shown on its certificate. Your iris is generated, never scanned from your eye, and it is not biometric data. Its pattern never changes; its colour is yours to choose.
The certificate records your iris and your standing in the registry. It is a record, not an investment: it has no monetary value, it earns nothing, and it cannot be sold, lent or transferred, except to your heir as described under Succession.
Your avatars are rendered for you with your iris as the eyes. You may use your iris and your avatars personally: in the product, in pictures you share, and as your own profile image. The iris engine, the forms and characters of the Cast, the house style, and the marks and names of Kwik L'IRIS and KWIK·L remain the intellectual property of KWIK L Inc. You may not sell, license or use them in another product, or as training data.
You may name one heir: another adult, by name and email. You can change or withdraw the name at any time, in your account. We do not contact your heir while you live.
When we receive notice of your death, from your heir or from someone acting for your estate, together with reasonable proof (for example a death certificate or a grant of probate), we verify it with care before anything moves. Your heir is then offered your iris, its certificate and what your account holds. They may accept, or they may ask us to close it. Nothing passes without that verification, and payment obligations never pass: an heir who keeps the iris decides for themselves whether to hold a membership.
While the registry is young, each transfer is handled personally by the house. Where the law of your country gives your estate or your family other rights, those rights come first.
After six months in total with the digital line (paid membership periods, or founding membership from admission), you may order a physical piece of your own avatar, made to order. Before you order, you are shown the price, the material, the size, the deposit and the earliest delivery date.
A deposit (a percentage of the price, shown before you pay) is taken when you order. It is refundable in full, on request, until the piece enters the workshop, and refunded in full without any request if the workshop cannot make it. The balance is asked for only when the piece is finished, and the piece ships only when paid in full. Delivery is promised no sooner than ninety days after the deposit. Because each piece is made to order for one person, a finished piece cannot be returned unless it is faulty or not as described; if it is, write to us and we will repair, remake or refund it. Import duties and taxes in your country, if any, are shown or explained before you pay the balance. Pieces are collectibles for adults, not toys.
What you say to Kwik L'IRIS, and the files and photographs you give it, stay yours. You give us only the permission we need to run the service for you: to store them, to show them back to you, and to pass them to an AI provider so they can be answered.
Bring only what you have the right to share. Do not upload another person's private documents or photographs without their permission.
The Messenger lets you write to other members. It is for adults, like the rest of Kwik L'IRIS, and joining it is your choice: you choose a handle, and you can leave at any time.
Who can reach you. You are found only by your exact handle or by your Iris Code. Nobody is listed, and nobody can write to you until you accept their request. You can end a connection or block a member at any time; a member you block is not told.
Who wrote what. Every message is marked as written by the member, or by the member with their companion, which is an AI. A companion writes only when its member asks, and nothing it offers is sent until that member allows it. You are responsible for what you send, including words your companion offered.
The rules. In the Messenger you may not harass, threaten or demean anyone; send sexual content; promote hatred; deceive anyone for money, or ask for sign-in links, codes or card details; pretend to be another person, the house or its staff; or contact anyone under 18. A handle that passes for the house or for another person may be refused or taken back.
Reports. We do not read conversations. When a member reports a message, a person at the house reads that message and the five before it, and nothing else. We may then do nothing, write to the member reported, close the Messenger to them, or suspend their account, and we tell them when we act. If three members report the same account within a week, its new requests are paused until a person has read the reports. You can answer any decision by writing to us.
What is kept. A message you take back disappears for both of you and is erased after seven days. An ended conversation is erased after thirty days. If you leave the Messenger, every message you wrote is taken back in the same way; if you delete your account, they are erased at once. What others decided about you (a block, a request not taken up, a decision of the house) does not end because you left. The Privacy Policy says the rest.
The Messenger is not an emergency service. If someone you are writing to may be in danger, call the local emergency number.
You may not use Kwik L'IRIS to break the law, to harass, threaten or endanger anyone, to impersonate a real person, or to create sexual material of any kind involving minors. You may not attempt to extract our prompts, models or assets, resell or redistribute the service or your access to it, automate abuse of it, work around its limits, or use it to build a competing product from its outputs.
We may suspend an account that does these things. Suspension locks access while keeping your data; we will tell you why, and you can reply. If we end a membership for a serious breach, we will say why, and no further payment is taken.
We will try to keep Kwik L'IRIS running, and we will not promise a number we cannot hold. There are limits on how much a single account can use in a day (conversation, spoken replies, searches and avatar renders), and on total monthly usage. When one is reached, it says so and resumes later. Features may change as the product grows; if a change takes away something you paid for, you may cancel and ask for a proportionate refund for the rest of that period.
You can delete your account whenever you like, from your settings, and it is permanent. Deleting your account cancels any running membership at once, and nothing more is charged. We may end your access for a serious or repeated breach of these terms, and we will tell you why.
Kwik L'IRIS is provided as it is. To the fullest extent the law allows, we are not liable for indirect or consequential loss, or for decisions you take on its advice, and our total liability to you is limited to what you paid us in the twelve months before the claim. Nothing here limits liability that cannot lawfully be limited, including for death or personal injury caused by negligence, or for fraud, and nothing here affects the rights you have as a consumer where you live.
If something is wrong, write to support@kwikl.com with “Complaint” in the subject. A person acknowledges it within 48 hours and answers it in full within 30 days.
For India: our Grievance Officer can be reached at the same address, with “Grievance Officer” in the subject, and handles complaints under the Consumer Protection Act, 2019 and its E-Commerce Rules, and under the Digital Personal Data Protection Act, 2023.
If these terms change in a way that matters, we will tell you by email and in the product before the change takes effect. If you do not accept a change, you may cancel before it applies.
These terms are governed by the laws of the State of Colorado, United States, and its courts have jurisdiction. If you live in the European Union, the United Kingdom, India, the United Arab Emirates or anywhere else whose law gives you the right, you may also bring a claim in the courts where you live, and you keep every mandatory consumer protection of that law.
KWIK L Inc, Denver, Colorado, United States · support@kwikl.com